Yiist – Change Agents
customer centric business development
Yiist – Change Agents specializes in customer centric business development and helps companies engage with the people they work with; be it employee, supplier or customer. The Change Agents explain, train and assist professionals by using the MotivationScanner, a methodology to align people, purpose and process.
The challenges we help to overcome:
Connecting the Dots
A future proof business is based on connecting the dots between what you do and what your customer expects. On all levels. From product development to marketing communication and from company alignment to customer experience.
Yiist helps you get:
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Insight into customer behaviour
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Strong team spirit across all departments
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Clear vision and company focus
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Inspired leadership on all levels
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Business performance growth
Scientific evidence shows that traditional systems to approach customers are becoming less effective. Understanding customer behaviour by focusing on how people make decisions will allow companies to change business without changing the organization.
Ask yourself:
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Is your team doing the right things right?
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Is there room to improve your customer’s experience?
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Have you secured next years business development?
Company Dynamics
The soul purpose or DNA of your company dictates the dynamics of your business. It is the starting point of everything you do and it is the first and foremost ingredient of any activity you initiate. It defines who you are.
Customer Journey
Understanding customer behaviour allows you to focus on the priority KPI: customer satisfaction. Knowing which touch-points are important during a customer journey makes the difference between failure or success.
Business Insights
Using the MotivationScanner, Yiist – Change Agents can assist in gaining business insights that allow companies to efficiently align people, purpose and process. It is the key to running a sustainable business.